We would like to take an opportunity to thank you and your team for the uninterrupted services provided even at the most crucial period (during CoronaVirus outbreak), despite huge challenges and disruption. Your planning, communication, executed 100% of your commitments by not letting your services stop even for a single day. Handling part loads shipments with clubbing for delivery in this time was just truly remarkable.

Appreciate and record your team’s superlative performance in handling the custom clearance activity of our import shipments of more than 3000 TEU you in a span of 3 months. I particularly want to appreciate your team members for this smooth and efficient handling of our PQ and FSSAI processes and procedures in the fastest possibly time even in cases of high seas sale and multiple shipments in a single PQ certificate full stop.

I am particularly writing this letter to appreciate you & your team members for the recent delivery of containers from Mundra Port within 3 days of the time frame to catch the vessel which was under sailing. We acknowledge and appreciate your service and look forward to having such excellence in future as well. As a token of appreciation, we would like to certify your agency as The Best CHA Agency and wish you all the best for your future.

We want to acknowledge the contribution of your team in saving costs for our company in such a short time of starting business with you. Your team’s advice to us, in saving Custom Duty for Import of our Product from China was helpful and we could save 30% & 12% of the Basic Custom Duty we were paying for two products.